Introduction
My name is Aiden Xie. I am a Master of Information Technology student at Charles Darwin University, building a professional path toward IT Support and System Administrator roles.
This portfolio documents my practical learning, troubleshooting process, and hands-on work with modern Microsoft cloud and endpoint management technologies.
Professional Background
I bring 8 years of software development experience, with a strong foundation in problem solving, technical documentation, debugging, and structured thinking.
That background helps me approach IT support and administration work with a disciplined mindset: identify the issue, test assumptions, document evidence, apply the correct fix, and verify the result.
Current Focus
My current technical focus areas are:
- Microsoft Intune
- Microsoft Entra ID
- Azure
- Windows Administration
- PowerShell
I am especially interested in endpoint management, identity and access, Windows device administration, and repeatable troubleshooting workflows.
Career Goal
My career goal is to move into a professional IT Support or System Administrator role where I can support users, manage systems, improve documentation, and continue developing practical infrastructure and cloud administration skills.
I am looking for opportunities where reliability, clear communication, and steady technical growth are valued.